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Our Case Studies and Client Impact

Discover how we have helped our clients reinvigorate, redefine, and reinvent their
business processes for strategic impact. These case studies bring you up close to
Centelli's expertise, delving into real-world applications and insights.

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  • Digital Workers Cut Processing Time by 80% for US-based Hotel Group
    Digital Workers Cut Processing Time by 80% for US-based Hotel Group
    Digital Workers Cut Processing Time by 80% for US-based Hotel GroupIntelligent Automation Digital Workers Cut Processing Time by 80% for US-based Hotel GroupHospitality

    Digital Workers Cut Processing Time by 80% for US-based Hotel Group

    Previously, Davidson Hospitality Group’s accounting team dedicated 80-85% of their time to repetitive reconciliations, limiting their ability to add value. Since deploying our Digital Worker, daily reconciliations have become effortless, allowing accountants to focus on higher-value tasks. 

    80%

    Potential Accountant Time Saved

    700

    Reconciliations per Night

    250+

    Validation Criteria Checked Each Time

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  • Automation Helps Premier Vehicle Leasing Firm Overcome Price Analysis Hurdles
    Automation Helps Premier Vehicle Leasing Firm Overcome Price Analysis Hurdles
    Automation Helps Premier Vehicle Leasing Firm Overcome Price Analysis HurdlesIntelligent Automation Automation Helps Premier Vehicle Leasing Firm Overcome Price Analysis HurdlesAutomotive

    Automation Helps Premier Vehicle Leasing Firm Overcome Price Analysis Hurdles

    Our Digital Worker solution aids the UK’s top vehicle leasing company in executing price analysis with greater accuracy and efficiency, removing administrative bottlenecks, enhancing customer order processing, and freeing staff from unpopular task.  

    8,000+

    Staff Hours Saved

    3X

    Increase in Price Processing Volume

    80%

    Reduction in Processing Time

    6 Mo

    Return on Investment

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  • Digital Workers Amp Up Everyday Management for Atlanta Healthcare Provider   
    Digital Workers Amp Up Everyday Management for Atlanta Healthcare Provider   Intelligent Automation Digital Workers Amp Up Everyday Management for Atlanta Healthcare Provider   Healthcare

    Digital Workers Amp Up Everyday Management for Atlanta Healthcare Provider   

    The leading urgent care chain triumphed over every day Covid-19 operational challenges as our Digital Workers efficiently handled everything across billing, record management and finance while maintaining full HIPPA compliance.  

    2.5  

    FTE Billing  

    440

    Bill Hours Saved Monthly      

    4 FTE

    Documentation 

    More Efficient Staff  

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  • ‘Bertie’, a Digital Worker, Transforms Booking Operations for a Leading Hotel Chain
    ‘Bertie’, a Digital Worker, Transforms Booking Operations for a Leading Hotel Chain
    ‘Bertie’, a Digital Worker, Transforms Booking Operations for a Leading Hotel ChainIntelligent Automation ‘Bertie’, a Digital Worker, Transforms Booking Operations for a Leading Hotel ChainHospitality

    ‘Bertie’, a Digital Worker, Transforms Booking Operations for a Leading Hotel Chain

    We built a Digital Worker called ‘Bertie’ for the UK-based Clermont Hotel Group to manage hotel bookings, reducing demand on the Contact Centre and easing staffing issues.

    15

    FTE Equivalent

    50%

    Of Workload Automated

    20K

    Transactions per Month

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  • Digital Worker Fuels Buyer Team Productivity, Streamlines Supply Chain 
    Digital Worker Fuels Buyer Team Productivity, Streamlines Supply Chain 
    Digital Worker Fuels Buyer Team Productivity, Streamlines Supply Chain Intelligent Automation Digital Worker Fuels Buyer Team Productivity, Streamlines Supply Chain Manufacturing

    Digital Worker Fuels Buyer Team Productivity, Streamlines Supply Chain 

    US-based Libra Industries’ intricate supply chain now runs smoothly with a digital worker-led purchase order system, mitigating delays and freeing-up their buyer team to focus on value-added tasks. 

    30%

    Efficiency Saving

    240

    Hours Saved per Week

    700+

    Suppliers Managed

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  • Uplifted Customer & Broker Service Ops for UK’s Specialist Bank  
    Uplifted Customer & Broker Service Ops for UK’s Specialist Bank  
    Uplifted Customer & Broker Service Ops for UK’s Specialist Bank  Intelligent Automation Uplifted Customer & Broker Service Ops for UK’s Specialist Bank  Banking

    Uplifted Customer & Broker Service Ops for UK’s Specialist Bank  

    We successfully automated Hampshire Trust Bank’s manual mortgage data transfer process, helping them save 100% resources and pursue explosive growth through an improved customer and broker service.

    100%

    Human Time Saved

    87%

    Application Cycle Time Saved

    1.5 FTE

    Reallocated to Tasks Providing Greater & Personal Customer Experience

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  • Delivering Superior Guest Experience with Quick Response Time
    Delivering Superior Guest Experience with Quick Response Time
    Delivering Superior Guest Experience with Quick Response TimeIntelligent Automation Delivering Superior Guest Experience with Quick Response TimeHospitality

    Delivering Superior Guest Experience with Quick Response Time

    Our automation solution helped Village Hotels transform their guest booking and gym membership management with faster response times while reducing operational expenses.

    > 20,000

    Emails Processed Each Month

    6,240 PA

    Manhours Saved

    3 Weeks

    Average Automation Delivery Time

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  • Shifting Gears from Manual to Automated Invoice Reconciliation
    Shifting Gears from Manual to Automated Invoice Reconciliation
    Shifting Gears from Manual to Automated Invoice ReconciliationIntelligent Automation Shifting Gears from Manual to Automated Invoice ReconciliationAutomotive

    Shifting Gears from Manual to Automated Invoice Reconciliation

    We deployed a Digital Worker to help manage invoicing at Krishna Automobiles, a well-known dealership in India, saving them time and eliminating data delays.

    5K+

    Invoices Processed per Month

    250K+

    Hours Saved per Month

    20K+

    Line Items Processed per Month

    1.5+

    FTE Saving

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