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Robotic Process Automation in the Supply Chain


Companies across the world are looking at ways to automate core business processes and reduce costs in various departments of their business. It all needs to be achieved with customer service and experience at the heart of the operation. At Centelli, we’ve helped companies improve their supply chains and we’ll show you how Robotic Process Automation in supply chain could help your company.

Why might I need to make changes to my supply chain operations?

It’s good practice to regularly review your supply chain operations and there are many factors to consider. There is a requirement to keep margins low with cost effective practices in every area of the chain.

Not only this, but when you are managing staff, it’s important to challenge and inspire them to do a great job. All whilst providing the top level customer experience you’re known for. Automating processes within the supply chain not only increases productivity, it also removes manual error and the need for re-work.

How can Robotic Process Automation improve my supply chain?

Hiring staff can be expensive. It takes time to train to a sufficient standard for the smooth running of a company. With the introduction of KPIs as your company evolves, it can become time intensive and stressful.

Here are some of the key benefits of employing RPA and ‘Digital Workers’ into your supply chain;

  1. RPA can easily integrate into your existing software and applications. There’s no need to start from scratch with the programmes you use
  2. Digital Workers are constantly undertaking work, 24/7. This means your company can do the same
  3. Time consuming, manual processes become automated. Administration tasks such as inputting purchase orders are easily taken care of
  4. Human error is removed from the process, giving you clearer and more reliable data
  5. The data you obtain can lead to efficiencies and optimisation throughout the chain
  6. Robotic Process Automation can increase your return on investment

Will RPA benefit my staff?

RPA doesn’t replace staff, it simply allows you to distribute them to other departments of the business.

Implementing new programmes and procedures can not only be time consuming, it can also be stressful for staff. We’ve found that introducing RPA to a company’s operation actually helps with staff retention. ‘Mundane tasks’ are undertaken via Digital Workers which increases employee satisfaction considerably.

RPA can help grow your value chain, without any costly hiring charges. All of this can be done whilst allowing you to keep ahead of your competitors.

How Centelli can help with your RPA requirements

For more information on how Centelli can help – take a look at our video on dock door scheduling. Tasks such as managing appointments can be easily automated, using Robotic Process Automation.

You’ll see how we’re helping companies across the world by using SMS text messaging and smart conversional AI. We’re using Digital Workers to quickly and efficiently create intelligent solutions.

If you’d like more information on how RPA can help your business – get in touch with Centelli today. You can reach us by emailing or calling us on +44 7900 232396.


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