How Davidson Hospitality Saved 80% of Finance Team Time with AI, Automation

Davidson Hospitality Group has advanced its digital transformation by implementing AI and automation in its finance function. Partnering with Centelli, the group optimized its reconciliation process, ensuring all financial records are accurate and consistent.

By streamlining this process, Davidson’s accounting team can focus on strategic tasks, boosting productivity and enabling better insights that drive organizational growth. This digital transformation also aligns with Davidson’s goal of integrating advanced technologies to enhance service offerings and operational efficiency.

The Challenge

Davidson Hospitality, which manages over 200 hotels, resorts, and restaurants, faced the challenge of reconciling financial data from multiple sources on a daily basis. Traditionally, its team of ten accountants spent around 80–85% of their time manually reconciling this data. This monotonous and error-prone process often resulted in outdated business insights.

These manual reconciliations, performed via older systems accessed through Remote Desktop, drained valuable time and limited the team’s capacity to drive business performance.

How Finance Automation Makes a Difference

Centelli’s solution introduced a Digital Worker (DW) designed to emulate human actions on a computer system, from logging into various applications to downloading and processing data from banks.

Key functionalities include:

Real-World Financial Impact and Benefits of AI and Automation

The benefits of Centelli’s finance automation for Davidson Hospitality are transformative:

• Time Efficiency: By automating up to 80% of the reconciliation workload translates to roughly 700 reconciliations per night, it frees their accountants to concentrate on more strategic initiatives.

• Enhanced Accuracy and Scalability: It checks over 250 validation criteria in every run, ensuring reliable and up-to-date financial data. Using this scalable design easily accommodates expansion from five banks to a robust network of 80 with minimal further training.

We all love our Digital colleague. While we are at home each night, they are working away doing what was the most time-consuming part of my day—reconciliations.

This transformative shift empowers our staff to focus on high-impact activities that enhance their skills and drive exceptional business performance!

Kyla Lawson, Senior Corporate Accountant

Why you should care

This AI solution is not just an automation tool; it’s a strategic asset that enhances operational efficiency. For Davidson, this technology allows accountants to move away from monotonous tasks and focus on insights that drive the business forward.

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Empower your finance team and achieve seamless reconciliations with Centelli’s innovative approach.

Get in touch today and see results from day two of implementation!