RPA & Digital Workers in Retail Banking

We use the UiPath software to support us in all of our automation projects. RPA & Digital Workers in Retail Banking From ATM data processing to fraud detection and direct-debits management, here are 5 ways the UiPath Platform has helped commercial banks around the world become more efficient.

1. By Improving the Exchange of ATM Data

• 90% of their process became automated.
• 0% manual effort was required.
• a 70% reduction in processing time.

2. By Streamlining Account Creation for Mortgage Customers

• 70% of the costs were reduced.
• Their error rate dropped to 0%.
• 75% faster processing times.

3. By Detecting Financial Crime

• Time spent processing requests dropped to 20 minutes (down from 45 minutes).
• 95% of the process was automated.
• 1 hour of manual work was replaced with 5 minutes of automated work.

4. By Avoiding Revenue Loss and Improving Dispute Resolution

• Perform 95% of all daily transactions.
• Save two full-time equivalents (FTEs).
• Slash turnaround time to 6 hours daily (down from 16 hours).

5. By Verifying Loan Application Documents

• After automating their loan-application verification process, the bank saved 20 hours per week and get clients a response faster than the manual process.

Contact Centelli for a no obligation consultation to review your processes and challenges to see if Digital Workers can help you execute your strategy more efficiently and effectively.