Staying true to our partnership approach, we involved HTB from the start – building and mapping the mortgage data process and documenting and bridging the gap between various business validation rules across multiple applications.
The automation solution Centelli supplied now migrates vital business data from one application to another with resiliency in the process, tighter data validation, and zero data fatigue and errors.
We built our Digital Worker to cut down on manual processes used to fund, complete and service loan facilities as well. A bot can do each task in 12 minutes, while the 90-minute process time it took human beings to do it is zero.
HTB’s Specialist Mortgages team are now free to do what they do best – support more customers and provide added value and outstanding service.